Shipping & Returns

Shipping

All products ordered on working days will be shipped within 1-2 days via DHL or PostNL. As soon as the package has been shipped, you will receive an email from us with the Track & Trace details. During the transport of your order, the risk of damage, theft, or loss is borne by us. You assume this risk at the moment of delivery. No rights can therefore be derived from the stated timeframes.

Shipping costs Netherlands

The standard delivery costs within the Netherlands are €6.95 (maximum 8 perfumes).

Shipping costs within the EU

Shipping costs to the following countries are €10 (maximum 5 perfumes):

Belgium, Denmark, Germany, France, Italy, Austria, Spain, and Sweden.

For all other EU countries, the shipping costs are €15 (maximum 5 perfumes). The delivery time is on average 5-7 working days. No rights can therefore be derived from the stated timeframes.

Returns

Unopened and unused products may be returned within 14 days of receipt. Please note! The return shipping costs are for the buyer. Unfortunately, we do not accept returns of products whose packaging has been opened. If the return shipment is approved, the refund will take place as soon as possible. To return an item, please send us an email at info@luxuryfragrances.nl

Clearly state in your email:
- your name
- address details
- order number
- the product
- bank details
- reason for return, if applicable